General Discussion

I’m curious to learn from the community: what strategies have you found effective when working with managers who have a more authoritative or dominant approach?How can teams maintain collaboration, stay productive, and foster a positive work environment while navigating strong personalities or high-pressure leadership styles?I’d love to hear your experiences and tips for turning these challenges into opportunities for growth for both the team and personal development.

I have completed the AS1 Course in the Tricentis Tosca Academy, by completing all the requirements and cleared the exam with 80%, but I did not got the certificate, I am waiting since 1 month, there is no support from the community.

Hi everyone,I’m looking to understand how customer service automation tools can be effectively integrated into quality engineering and testing workflows. Specifically, I’m interested in solutions that can streamline support processes, handle routine inquiries, and free up teams to focus on higher-value tasks, all without compromising service quality.Has anyone here implemented such tools in a QA or testing environment? I’d love to hear about your experiences, lessons learned, and any best practices you’ve found for balancing automation with human oversight.

Since starting at ShiftSync, I’ve seen many people with experience in different fields and different backgrounds. I wanted to ask the community- How did you end up where you are today? What led up to this point in your career? I worked in several different industries before arriving at tech. English teaching, insurance, craft beer. Eventually I took a programming bootcamp and have been in the tech industry ever since. What are all your stories?? 

Hi everyone! I’m Victoria Novoa, the social media intern at Tricentis this summer.  I’m currently researching ideas for a potential project (purely hypothetical for now) would would explore how we could work with credible AI influencers to expand our thought leadership and reach.  Who are your favorite AI or ML influencers on LinkedIn or YouTube? I’m especially looking for people who: Talk about Agentic AI, autonomous testing, or generative AI Have big, engaged followings (preferably around 80k-300k followers)  Interact actively with their audience If you have any favorites, please share names, handles, or links- your input would really help!!! Thanks so much! Victoria Novoa 

Hey Shiftsync Forum members,We're looking for Tricentis users to provide early input on upcoming product decisions for our software.By signing up for our UX research panel, you'll have the chance to:* Get a sneak peek at new features and designs.* Directly influence the user experience of our products.* Share your expertise and help us build software that truly meets your needs.Your feedback is invaluable in helping us create intuitive and powerful tools. If you're interested in participating in future UX research studies (e.g., surveys, interviews, usability tests), please sign up here: UX Research Panel Short SurveyWe appreciate your time and insights!Thanks,The Tricentis UX Team

Howdy!  Anyone heading to Ascend this year?  Let’s connect:  Tricentis at Ascend 2025

This is a simple question where I am sure everyone will answer differently and will be amazed of the answers.So what is your answer to this? 

We see a lot of news about issues that make it into production.What about the ones we find BEFORE they wreak havoc in the wild? Which bugs are you proudest of finding during testing? Put another way, which bug is your favorite to tell others about finding?What kind of software? How did you find it? Scripted test? Exploratory? Why is the bug your favorite one to talk about?

 How we ensure that test cases returned by the chatgpt are accurate or not Test cases priority criteria must be on some grounds QA Team Focus is on efficiency currently No 1 criteria: How our QA process must be designed as catch all process.. output drive process Human dependency is at an extreme level still in our process. E.g how chatgpt returns correct solutions or all test cases. Create an ideal state of QA process. Current vs New User requirements document must be followed by test cases. 90% QA must be done at developer level Rameel must be part of every automation process QA Team must be doing edge cases, stress testing and cover the rest of the 10% process. UI/UX is ignored in this process The post launch plan is not up to the mark. We are working reactionary instead of taking pre reaction measures We need to step back to our dev process. Because the dev process will directly leads to automation testing and reducing bugs. Try to automate all the steps of QA at max Every new laun

I have a quick question and I'm curious to see how people respond. Ever since this video, more and more projects require accessibility testing. I'm curious—what tools or procedures do you use for that?I have a few on my list, and each day I come across more and more—like this one, for example. But I’d prefer to hear opinions or get a few ideas directly from people. Google or Perplexity are full of articles that just copy each other, and tools that are either super expensive or just weird.Thanks!

🚨 The European Accessibility Act (EAA) 2025 deadline is coming fast! 🚨(June 28, 2025 – mark your calendar.)Non-compliance? That could mean serious trouble for your business.So… what is the EAA? Why does it matter? And how can you ensure your digital products meet accessibility standards?In this video, we break it all down:✅ What the EAA is and who it impacts✅ Steps to stay compliant before the deadline✅ How Cypress.io can streamline your testing & compliance processAccessibility isn’t just about avoiding penalties—it’s about creating a better experience for everyone.Stay ahead of the EAA 2025 requirements. Learn how to prepare now.📌 Watch the video & subscribe for more insights on digital accessibility!  P.S. Is your business ready for the EAA deadline? Let’s discuss in the comments! 👇

Please do share your biggest challenge or difficulty when it comes to automation testing. It could be anything—tool limitations, script maintenance, lack of resources, learning curve, or any specific issue you face. Your input will help us understand common pain points and work towards better solutions for automation testing.

Hi Team,I'm unable to log in to my Tricentis Academy account. Could someone assist me with this?Thanks!

Hi folks,I’m focusing on tools and I want to ask the community this:Where do you learn about new tools?I use a lot of different sources which I plan to share, but I’d like to know where you learn about tools. Sharing sources with new learners is going to open their options for what tools to play with, which can only be a good thing. So reply with where you find tools and why you use that source.And, as always, we are grateful for your contribution 

Are you a tester looking for tools to boost your productivity? Look no further! I’ve curated a YouTube playlist: Chrome Extensions for Testers 🎥. It’s packed with tips on extensions that will transform your workflow, from debugging to performance testing and beyond. ✅ What you'll discover:🔹 Top Chrome extensions for testing efficiency🔹 Step-by-step tutorials for setup and use🔹 Hidden gems to streamline your QA processWhether you're a manual tester or a test automation pro, these tools will help you save time and improve your results.💡 Check out the playlist and supercharge your testing skills today!👉 https://www.youtube.com/watch?v=0bri0j9_ztM&list=PLNQq42pqd-rwLSWHlXbq2AvcPiAJjNiEh  Let’s make testing smarter, not harder. If you find these tools useful, drop a comment or share your favorite extensions!#SoftwareTesting #ChromeExtensions #QualityAssurance #YouTubeLearning #ProductivityTools #TestingTips

I use a lot of different sources which I plan to share, but I’d like to know where you learn about tools. Sharing sources with new learners is going to open their options for what tools to play with, which can only be a good thing. So reply with where you find tools and why you use that source.