General Discussion

Delegation of the tasks is important.This helps you to focus on important things for you in testing. Also, it helps others an opportunity to work on something different from their reglat tasks.Now, being a testers/lead/manager you might have delegated tasks to others.Which task(s) did you deleagte?And what worked well?

Hi team , Is there any certified course that I can explore in Lead manual testing with AI integrated tools Please suggest. Thanks,Divya M 

 September 9th is here, and that means it’s time to congratulate all QA professionals on their special day. Happy Testers’ Day! 💙Why today? On September 9, 1947, a dead moth was found stuck in a relay of the Mark II Aiken Relay Calculator. This caused a malfunction and went down in history as the very first “computer bug.” 🐛We, ​@Daria  ​@PolinaKr and ​@Mustafa (aka the ShiftSync team), want to celebrate all QA specialists and QA-to-be’s in our community and beyond.To help you grow, we’ve started building on-demand courses, like this one with Rahul Parwal  👉 Now we want to hear from you:👉 Which topics would you love us to create courses on?👉 What skills do you need to become an even better tester?Your input will directly shape the learning opportunities we build for you. 🚀Happy Testers’ Day once again. Let’s keep learning, testing, and growing together!

With AI transforming how we test and learn, I’ve found that staying curious—and plugged into the right spaces—makes all the difference. Personally, I’m always exploring:Shiftsync for its vibrant discussions Tosca support hub for troubleshooting and deep dives Ministry of Testing for insightful articles and community vibes LinkedIn (especially testing and software engineering mentors or leaders) for real-world wisdom Weekly testing newsletters for bite-sized updates Automation Guild podcasts for inspiration on the go Conferences by Rahul Shetty & The Test Tribe for networking and new ideas Udemy & YouTube courses whenever I want to quickly upskill or fill knowledge gaps Books as well.  There is a recent one by James Bach and Bolton -Taking Testing Seriously which I’m planning to have hands-on soon. But everyone has their own secret sauce for continuous growth and learning—so I’d love to hear what’s working for you!What are your favorite resources, tools, or communities helping y

What books, blogs, or resources are popular among software testers in 2024 for staying updated on the latest trends, techniques, and best practices?

Hi,Since I am going to change jobs I want to change the e-mail address of my Tricentis account to my private e-mail address. How can I do this?I don’t have access to the Tricentis Virtual Agent and cannot find an e-mail address to request for the change.Hopefully someone can help me, i like to keep the badges I earned.BestBastiaan

Hello UK community!  I’m interested to know, as a community, where you go to consume your industry news and information.  Would you mind selecting one of the following options before Wednesday 26th November?  Thanks in advance!

I’m curious to learn from the community: what strategies have you found effective when working with managers who have a more authoritative or dominant approach?How can teams maintain collaboration, stay productive, and foster a positive work environment while navigating strong personalities or high-pressure leadership styles?I’d love to hear your experiences and tips for turning these challenges into opportunities for growth for both the team and personal development.

I have completed the AS1 Course in the Tricentis Tosca Academy, by completing all the requirements and cleared the exam with 80%, but I did not got the certificate, I am waiting since 1 month, there is no support from the community.

Hi everyone,I’m looking to understand how customer service automation tools can be effectively integrated into quality engineering and testing workflows. Specifically, I’m interested in solutions that can streamline support processes, handle routine inquiries, and free up teams to focus on higher-value tasks, all without compromising service quality.Has anyone here implemented such tools in a QA or testing environment? I’d love to hear about your experiences, lessons learned, and any best practices you’ve found for balancing automation with human oversight.

Hi everyone! I’m Victoria Novoa, the social media intern at Tricentis this summer.  I’m currently researching ideas for a potential project (purely hypothetical for now) would would explore how we could work with credible AI influencers to expand our thought leadership and reach.  Who are your favorite AI or ML influencers on LinkedIn or YouTube? I’m especially looking for people who: Talk about Agentic AI, autonomous testing, or generative AI Have big, engaged followings (preferably around 80k-300k followers)  Interact actively with their audience If you have any favorites, please share names, handles, or links- your input would really help!!! Thanks so much! Victoria Novoa 

Hey Shiftsync Forum members,We're looking for Tricentis users to provide early input on upcoming product decisions for our software.By signing up for our UX research panel, you'll have the chance to:* Get a sneak peek at new features and designs.* Directly influence the user experience of our products.* Share your expertise and help us build software that truly meets your needs.Your feedback is invaluable in helping us create intuitive and powerful tools. If you're interested in participating in future UX research studies (e.g., surveys, interviews, usability tests), please sign up here: UX Research Panel Short SurveyWe appreciate your time and insights!Thanks,The Tricentis UX Team

Howdy!  Anyone heading to Ascend this year?  Let’s connect:  Tricentis at Ascend 2025

This is a simple question where I am sure everyone will answer differently and will be amazed of the answers.So what is your answer to this? 

We see a lot of news about issues that make it into production.What about the ones we find BEFORE they wreak havoc in the wild? Which bugs are you proudest of finding during testing? Put another way, which bug is your favorite to tell others about finding?What kind of software? How did you find it? Scripted test? Exploratory? Why is the bug your favorite one to talk about?

 How we ensure that test cases returned by the chatgpt are accurate or not Test cases priority criteria must be on some grounds QA Team Focus is on efficiency currently No 1 criteria: How our QA process must be designed as catch all process.. output drive process Human dependency is at an extreme level still in our process. E.g how chatgpt returns correct solutions or all test cases. Create an ideal state of QA process. Current vs New User requirements document must be followed by test cases. 90% QA must be done at developer level Rameel must be part of every automation process QA Team must be doing edge cases, stress testing and cover the rest of the 10% process. UI/UX is ignored in this process The post launch plan is not up to the mark. We are working reactionary instead of taking pre reaction measures We need to step back to our dev process. Because the dev process will directly leads to automation testing and reducing bugs. Try to automate all the steps of QA at max Every new laun

I have a quick question and I'm curious to see how people respond. Ever since this video, more and more projects require accessibility testing. I'm curious—what tools or procedures do you use for that?I have a few on my list, and each day I come across more and more—like this one, for example. But I’d prefer to hear opinions or get a few ideas directly from people. Google or Perplexity are full of articles that just copy each other, and tools that are either super expensive or just weird.Thanks!