Unanswered questions

Hi everyone,I’m currently migrating/exporting test cases from Tosca Commander into Tosca Cloud and running into an issue with duplicate assets.Scenario:When uploading test cases that share connected Reusable Test Step Blocks (RTSB) and Modules: Test Case 1 is uploaded: its associated Modules and Reusable Test Steps are uploaded. Test Case 2 is uploaded: duplicate/separate instances of the Modules and Reusable Test Steps are created in the cloud. While Tosca Cloud provides a built-in Merge function for Modules to consolidate redundant UI elements, there doesn't seem to be a similar automated merge option for Reusable Test Step Blocks (Libraries).Questions: What is the recommended workflow/best practice in Tosca Cloud to handle duplicate Reusable Test Step Blocks created during exports? Is manual refactoring (moving steps into a single primary RTSB and updating references across test cases) the only current solution, or is there a bulk-update/re-linking feature planned for cloud libr

Hello Tricentis Academy Team,I completed the Tosca Fundamentals AS1 learning path and received the badge.However, my public badge currently displays my first name followed by my mobile number instead of my correct first and last name.I checked My Profile in Tricentis Academy, but there is no option to edit my name.Could you please update the name associated with my existing Academy account and AS1 badge?I would like to keep my existing account and course completion.Thank you. 

Hi Team,We are currently using Tosca 2025.1. At present, we create users manually in Tosca Commander under the User Management section and enable them so they can access the Multi-User Workspace and the respective projects.We are now planning to migrate to TUA (Tricentis User Administration) in Tosca Server and are evaluating authentication options such as LDAP and SSO.While reviewing the Tosca 2025.1 documentation, we noticed that LDAP user identification directly from Tosca Commander is planned for deprecation in a future release. However, we are unsure whether our current setup is actually using LDAP authentication or not.Our current understanding is:Users are manually created in Tosca Commander under user management section using their company network IDs. Once enabled in User Management, they can access the Multi-User Workspace. We have also noticed that the LDAP Authentication setting under: Tosca Commander → Project → Options → Advanced → LDAP Authentication is enabled. We would

We have created a strange new definition of “AI expert.”Take a course.Learn the vocabulary.Get a certificate.Add “AI” to your title.And suddenly, you are qualified to advise CEOs on how to redesign workflows, restructure teams, manage change, rethink decision-making and transform how an organization operates.That should make us uncomfortable.Not because courses or certifications have no value.They do.But because knowing AI is not the same as knowing work.And knowing technology is not the same as having judgment. What is an AI exert? Let us discuss

Hi Tricentis Team, I have changed organizations and want to transfer my Tricentis Academy Certifications, Course completions, Badges.I tried the Academy transfer URL, but it redirects me to the Academy home page even after login. I also don’t yet have a Support Hub registration code from my new company admin.Could you please help transfer my certifications and learning history to my new account or advise the next steps?I have invested a lot of time in completing the courses and have 10+ certifications so it will be very helpful if those can be transferred. I have tried the steps myself but nothing is working.Kindly let me know if any other details required. ThanksArchit Narang

In my previous job, I completed several Tricentis Tosca courses using my old work email address. I recently started a new position and would like to have those certifications transferred and linked to my new work email address.Could you please assist me with migrating or transferring these certifications?The modules I have completed are: Tricentis Tosca Deep Dive − Automating API test cases Test Architect Level 1 Automation Engineer Level 1 Test Design Specialist Level 2 Test Design Specialist Level 1 Automation Specialist Level 1 Automation Specialist Level 2 Automation Specialist for SAP I can provide both my old and new company email addresses, as well as copies of my certificates/diplomas if needed.Thank you very much for your help!

In my previous job, I completed several Tricentis Tosca courses using my old work email address. I recently started a new position and would like to have those certifications transferred and linked to my new work email address.Could you please assist me with migrating or transferring these certifications?The modules I have completed are: Tricentis Tosca Deep Dive − Automating API test cases Test Architect Level 1 Automation Engineer Level 1 Test Design Specialist Level 2 Test Design Specialist Level 1 Automation Specialist Level 1 Automation Specialist Level 2 Automation Specialist for SAP I can provide both my old and new company email addresses, as well as copies of my certificates/diplomas if needed.Thank you very much for your help!

I currently have a Tricentis Academy account associated with my current employer's company email address. I will soon be leaving this organization and will lose access to that email address.I have earned Tosca AS1, AS2, TDS1, TDS2, sap automation  badges on my existing Tricentis Academy profile. I cannot find any option in my profile to add or change the email address.I would like to retain my existing Tricentis Academy profile, badges, achievements, and learning history under my personal email address so that I can continue to retain them independently when I change employers in the future.Could you please advise:1. Can my existing Tricentis Academy profile be associated with my personal email address while retaining all my existing badges and achievements?2. If I later join another organization that uses Tricentis, will I be able to continue using this same personal Academy profile without having to transfer my badges again?3. What is the correct process to make this change before my