One of the biggest lessons in my QA career came from a failed automation suite.
We had hundreds of tests.
Great coverage.
Fast execution.
But production still had bugs.
Why?
...........................
Because our tests verified features, not user behavior.
Real users behaved differently.
They navigated unpredictably.
They refreshed pages.
They switched devices.
Automation eventually improved when we started designing tests around user journeys instead of components.
Automation should mirror how real people use the product.
Do your tests reflect real user behavior?