Getting Started

Unable to access my Tricentis account – MFA reset requiredHi Tricentis team,I need help recovering access to my Tricentis account.I previously configured MFA using an authenticator application, but I no longer have access to the authenticator where my Tricentis MFA token was configured.When I try to log in, I am only presented with the 6-digit verification code screen. There is no alternative authentication method or MFA recovery/reset option.I also cannot create a Support Hub ticket because the Support Hub itself requires me to complete the same MFA verification.Could a Tricentis Community Manager or Support representative please help me reset the MFA configuration on my account?I still have access to the email address associated with the account and can provide information to verify ownership.Thank you.

Sap Tree -> How to click on the small clock icon? I need to click on it, in order for my test to continue… i tried sendkeys, not working, also cannot scan it… 

Hi All,My name is Deepak Behera. I’m a Quality Engineering professional with around 19 years of experience in software testing, with a strong focus on test automation and AI‑driven QA practices. My background spans telecom and complex enterprise systems, where I’ve worked as a hands‑on QA engineer and quality leader, building robust automation suites and improving test strategies end‑to‑end. I hold a BE in Computer Science and an MBA in Information Systems, and I’m currently scaling my expertise towards QE Architect and managerial roles while also founding Vim‑Ana (www.vim-ana.org) , a startup in the UAV/drone space where disciplined testing and reliability are critical.In this community, I’m looking to both share and learn: sharing practical insights on test automation frameworks, API testing, AI‑assisted testing, and QA leadership, and learning from others on how they are evolving their quality strategies, tooling, and career paths.My LinkedIn: https://www.linkedin.com/in/hideepak/

Hey ShiftSync community, We're thrilled to announce a brand new addition to our community that's designed to elevate your experience and knowledge-sharing to new heights—the Products Section! 🌐💡What's the Product Section all about?The Product Section is your go-to space for all things related to Tricentis products. Whether you're a seasoned pro or just starting your journey with Tricentis, this section is your one-stop destination for asking questions, sharing insights, and staying ahead of the curve.Key Features: Peer-to-Peer Support: Have a burning question about a Tricentis product, a problem you can’t solve? Ask your peers in the community! Our Product Section allows you to tap into the collective wisdom of experts and enthusiasts. Expert Insights: Elevate your status as a Tricentis expert! Answer questions and share your knowledge to build your name as a go-to source for product-related queries. You can earn points and badges this way too! Direct from the Source: Get the ins

Ready to start in the community? This guide will help you to navigate the ShiftSync community and get actively involved! Ready? Let’s go!  How do I search for information?  To find information on a topic, enter an appropriate keyword in the search field. You will be shown all the content in which this keyword appears. If you click "view all," you can filter by topic types, categories, and tags. How do I write my first post and/or ask a question?  Select + CREATE TOPIC  From any page in the community, you can select + CREATE TOPIC in the top right corner to create a new post.  Select the type of post, either a question or a conversation. Posting a Question lets other users know you are looking for information to solve an issue. Questions are labeled throughout the platform with a ?  icon. Best replies to the questions are usually marked as best answer, which helps other community members find the best solution faster.   Create a short title that summarizes your topic.  Add a descripti

We as a community strive to create a welcoming and healthy environment for everyone, regardless of race, age, and gender identity. We are committed to providing a safe and inclusive space where every user feels safe and respected. That’s why we kindly ask you to follow our code of conduct, which provides a clear set of guidelines for behavior.  The following code of conduct is applied to all community properties. Be respectful, supportive, and relevant We don’t have a lot of rules and regulations, but we do ask for three things:  Be Respectful Please respect other members’ opinions, visions, and experiences. We all believe in different things and we all should respect that.Be Supportive  Please offer help if you see that someone is struggling or needs assistance. Share your knowledge and help where you can.Be Relevant  Please post and share only relevant content. Unacceptable Behavior  Threats of Violence  Threats of violence as well as personal attacks are unacceptable and will not be