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Question

Unable to access tricentis academy portal

  • December 19, 2025
  • 1 reply
  • 12 views

When i try to access Tricenis academy portal , it is saying your account is inactive. The Login mail which i used earlier, i don't have access to that mail id. My used mail [E-Mail address removed due to privacy] I don’t have access to this maill id now. So i am unable to reset the password .                                                                                                                                                                                                                                     Tried to raise a ticket by logging in with new account, then  i am not able to raise ticket as   agent  access not available due to some rights issue. No Mail id given for support. I have mailed to them -but got automated reply-raise support ticket . This way i am getting a loop doing nothing. Please help

 

I have completed TOSCA AS1 and AS2 certification using that account. Now i am unable to access  those certificates and account. Kindly help me in this regard

1 reply

Mustafa
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  • Technical Community Manager
  • December 19, 2025

Hi, ​@chandra mohan kumar I will text you with the details. Big thanks to ​@s.mathews for his quick assistance.