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Not possible to log in to Tricentis Academy

  • November 28, 2023
  • 3 replies
  • 40 views

mjanowska-kaczmarek
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Anybody have the same situation when trying to login to Tricentis Academy?

 

 

Yesterday (27/11/2023) Academy works correctly.

Best answer by Daria

Hi @mjanowska-kaczmarek ,

The Academy team identified an issue that was preventing some users from accessing their learning profile due to "Security constraints". The issue is now resolved  and your access will now be restored. Apologies for any inconvenience.

Please keep in mind that Academy Forums currently remains part of Support Hub and you will be able to get answers much faster there going forward 😊

 

Cheers!

Daria

3 replies

mjanowska-kaczmarek
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Already fixed. 

 

Works correctly. :) 


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yes, almost all my team members were facing this issue.

It seems to be working now.


Daria
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  • Head of Community
  • Answer
  • November 28, 2023

Hi @mjanowska-kaczmarek ,

The Academy team identified an issue that was preventing some users from accessing their learning profile due to "Security constraints". The issue is now resolved  and your access will now be restored. Apologies for any inconvenience.

Please keep in mind that Academy Forums currently remains part of Support Hub and you will be able to get answers much faster there going forward 😊

 

Cheers!

Daria