Skip to main content
Apprentice
March 30, 2026
Question

Need help transferring Academy Certificates to new email

  • March 30, 2026
  • 3 replies
  • 37 views

Hi Tricentis Team,

 

I have changed organizations and want to transfer my Tricentis Academy Certifications, Course completions, Badges and Tickets/case history.

I tried the Academy transfer URL, but it redirects me to the Academy home page even after login. I also don’t yet have a Support Hub registration code from my new company admin.

Could you please help transfer my certifications and learning history to my new account or advise the next steps?

Kindly let me know if any other details required.
 

Thanks,

Rahul Naik

    3 replies

    PolinaKr
    Community Manager
    March 30, 2026

    Hi Rahul,

    Please send the existing and new email ids to my DMs! 

    And may the quality be with you
    Apprentice
    April 1, 2026

    It is transferred now, Thanks Polina for the quick help 

    PolinaKr
    Community Manager
    April 1, 2026

    You are very welcome!

    And may the quality be with you