Skip to main content
Apprentice
September 16, 2026
Question

Facing issue in while scanning objects using App Scan in Google Chrome even though the extension is added.

  • September 16, 2026
  • 1 reply
  • 9 views

Facing issue in while scanning objects using App Scan in Google Chrome even though the extension is added.

After adding one or two objects, getting this error popup and tosca app hanged.  

 

1 reply

سامان ذوالفقاریان
Ensign
September 17, 2026

Hello, this issue might occur if the extension is conflicting with browser settings, or if there is a version mismatch. First, ensure you are using the compatible version of the Chrome extension with your Tosca version. Also, try running Tosca and the browser as Administrator. If the problem persists, check if multiple Chrome windows are open, which can sometimes interfere with App Scan