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Crewman
December 26, 2025
Question

Some Dex execution logs are missing while some are properly updated

  • December 26, 2025
  • 3 replies
  • 77 views

Greetings,

Hope having a fantastic December holidays to you all!

Allow me to request you guys’ help for the following issue!

After running the DEX execution overnight, some testcases are updated with the updated execution logs while some are not updated at all.

Looking forward to you guys’ suggestions!

With Regards,

Zuzan

 

 

 

    3 replies

    Specialist
    December 30, 2025

    Hello ​@EmilyLim ,

     

    I believe you need to sync the execution logs from the cloud.

     

    Just click on the cloud link and then all the logs(status of the execution status) will be download to your local workspace - checkout doesn’t fetch all the results. 

    Let me know if it helps.

    EmilyLimAuthor
    Crewman
    January 6, 2026

    Hey Dinesh,

    Thank you so much for your suggestion related to my issue.

    What is happening is that sometimes for the few executions list, even cloud link is not even showing and the log is not updated at all.

    It has been happening occasionally starting October till now. We have been working with the Tricentis team as well. Still, the issue is not completely solved yet. 

    We assumed probably because we are using the outdated version. We may try using the most updated version in the future.

    Have a fantastic day!

    With regards,

    Zuzan

    Specialist
    January 8, 2026

    We are using 2024 as the n-1 standard and didn’t face this issue till now. And as they suggested it’s better to upgrade.