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Question

Unable to find and download certificates for completed courses TOSCA AS1 and As2

  • December 22, 2025
  • 2 replies
  • 37 views

Hi Team,

Recently completed courses is transferred to new mail id. But for completed courses AS1 and AS2 , completion certificates are not available which was earlier available. 

Also at course level i can see course being completed, But module level entire course is showing as not completed.

I tried to connect to support , but getting permission related issue.

Kindly help in this regard.

 

2 replies

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Hello ​@chandra mohan kumar ,

 

If you’re having an account in https://support-hub.tricentis.com/ portal. You can raise a new case and Tricentis support Team can help.


HI ​@Dinesh

while trying to connect to support , i am getting following message : “  You do not have the necessary rights to start this chat. Make sure that your account is linked to your company account: Learn more.
Please note that restrictions specific to your organization may still apply!”