We're excited to share the 2026 Tricentis Quality Transformation Report with the ShiftSync community. This is the second annual edition of our research into how organizations are navigating the AI-driven transformation of software delivery, and this year's findings reveal a critical inflection point.
We surveyed 2,501 senior IT decision-makers, QA/DevOps professionals, and business leaders across the US, UK, Ireland, Germany, Japan, and Singapore, spanning manufacturing, energy and utilities, retail, financial services, and the public sector. If you're leading quality engineering, DevOps, or software delivery in 2026, this report is essential reading.
Learn more with these resources:
- June 17th Webinar: The trust gap: What 2500+ QA and IT leaders really think about AI and quality
- Press release: Key findings from the Quality Transformation Report.
- Report: The 2026 Tricentis Quality Transformation Report surveyed 2,501 IT and QA leaders across six countries.
- Blog: We’re adopting AI faster than we trust it. Here’s what the data shows.
We'd love to hear from the ShiftSync community: How is AI adoption affecting quality practices in your organization? Are you seeing the trust gap between leadership and practitioners? What's your approach to governing AI agents as they move from pilots into production? Share your experiences in the comments.
