Three disasters that started with "We don't need to test that"
A routine config change at Cloudflare took down ChatGPT, Spotify, and Twitter in minutes. In South Korea, a data center fire destroyed 858 terabytes of government records. Eight years of work for 125,000 officials, gone forever. The backups? "Too large to maintain."
These weren't coding bugs. They were leadership decisions. Every one started with someone saying "we don't need to test that." And nobody in the room pushed back.
This session pulls apart three real-world disasters and turns them into practical lessons for testers and automation engineers.
You will learn:
- How to calculate the true cost of skipping tests, from visible bug fixes to technical debt spirals and eroded trust
- How to run a pre-mortem exercise before a release — and leave with a ready-to-use checklist
- How to translate technical risk into language that gets attention from stakeholders
- How to shift from reactive firefighting to strategic quality thinking — and become the person your team can't afford to leave out
Through interactive polls, group exercises, and audience discussion, attendees will build a practical approach to making quality visible in business decisions before they become headlines.
About Christine Pinto:
Christine Pinto is an award-winning QA leader and international conference speaker with nearly two decades of software testing experience. She started in manual testing in 2008 and has since worked across fashion startups, public agencies, and global companies in Germany and beyond. After co-founding a QA tech startup, she returned to her roots as a practitioner. She still cares about this craft as much as she did on day one.
When she is not testing software, Christine can be found under a cherry blossom tree, at a classical concert, or building LEGO Harry Potter castles one brick at a time.
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