In our ongoing efforts to delight and satisfy our customers with an exceptional product experience, listening to you is paramount. Keeping an open dialog about the challenges you face is critical to developing innovative solutions to solve them. When you share your feedback and experiences using our products, we listen.
In order to drive greater transparency and visibility into the status of not only your ideas and feature requests but also what’s coming on our product roadmaps, we are introducing a new feature intake process. This new process will make it easier to understand where your particular requests are being prioritized, and how Product Management is thinking about product futures.
Moving forward, we will be managing your feature requests through the Tricentis Product Ideas Portal. Here you’ll be able to submit feature requests, +1 feature requests submitted by other customers, and check the status of those requests. If a Product Manager is actively considering a feature request, you’ll receive an email update whenever they have new information to share about its status.
You can submit feature requests and access the Tricentis Product Ideas Portal HERE.
Product Management will also be providing better roadmap visibility and transparency. You can find links to individual product roadmaps on ShiftSync HERE. If you don’t find the product you’re looking for, it will be there soon. As we iteratively roll these out in phases, expect more detail and the ability to provide feedback on specific roadmap items in the future through the Tricentis Product Ideas Portal.
When and how does this news impact Tricentis customers?
As of 1/22/25, customers will be directed to the Tricentis Product Ideas Portal to submit and manage their feature requests.
What steps should Tricentis customers take to view their feature requests?
Go to the Tricentis Product Ideas Portal and click on the card they’re interested in.