Cloning Test Cases in Test Management for JIra

  • 15 January 2024
  • 3 replies

Up until recently we’ve been able to clone Test Cases in Jira, creating new Test Cases with the test steps preserved in the new issue. As of late last week we noticed that this was no longer possible; the steps in the new Test Case are blank.

Is anyone else observing this problem? Is there a fix?

3 replies


We started a trial account last week. When I clone a Test Case in Jira, the steps are not cloned. This is a feature that we must have. I wonder if there is a page that lists all the product issues?



Dear @edickey & @bpoleykett 

We apologize for the delay, your concern is our top priority, and we're actively resolving it.

Thank you for your patience and understanding.


Best regards,

Alex Ivanov

QA Release Manager TTM for Jira


@Alex Ivanov 

Dor pointed is in the right direction. I had a Jira Admin, configure cloning for Issue Linking in the Settings. If I get a a screen grab of the setting, I can post it.


Thank you so much.