Ready to start in the community? This guide will help you to navigate the ShiftSync community and get actively involved! Ready? Let’s go!
How do I search for information?
To find information on a topic, enter an appropriate keyword in the search field.
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You will be shown all the content in which this keyword appears. If you click "view all," you can filter by topic types, categories, and tags.
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How do I write my first post and/or ask a question?
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Select + CREATE TOPIC
From any page in the community, you can select + CREATE TOPIC in the top right corner to create a new post.
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Select the type of post, either a question or a conversation.
Posting a Question lets other users know you are looking for information to solve an issue. Questions are labeled throughout the platform with a ? icon. Best replies to the questions are usually marked as best answer, which helps other community members find the best solution faster.
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Create a short title that summarizes your topic.
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Add a description. Try to be precise and straightforward.
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Select a category, whether a discussion category or a group that you have joined. When you select a group, only that group will get a notification about your post.
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Add tags (optional). This helps other members find your post when they look for a similar topic.
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Select Create and post your topic. .
How do I interact with a post?
Do you want to engage with the post or answer? You can:
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Reply to a post
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- “Like” a post
- Reply to a specific person by selecting “quote”
- Subscribe to a post and receive notifications about it
- Share the post on your social media
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