When starting NeoLoad, getting error "Unable to initialize agent. Exit"

  • 7 July 2023
  • 2 replies

Userlevel 7
Badge +2
  • Community Manager
  • 101 replies

When running neoload 9.2, get error "Unable to Initialize agent, exit". This is Windows Install


[Originally asked and solved on Support Hub]



Best answer by Community Administrator 7 July 2023, 15:51

View original

2 replies

Userlevel 4
Badge +2

Hello, the issue usually happens when the port 7100 is already in used. You probably have another agent running on your machine.

Before starting NeoLoad you can open a command prompt and execute: netstat -ano|find "7100"

This should show you if a process is listening on port 7100 and the last column will be the PID of that process. Then you can open the Windows task manager and search for that PID to identify that process and stop it.

Userlevel 4
Badge +2

Hope it helped.