Question

Unvalid certificates | Tricentis Academy

  • 17 November 2023
  • 6 replies
  • 98 views

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Why 2 of my certificates are not valid anymore (TDS2 and TA1)?

What happened to them?


6 replies

Userlevel 5
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Hi @mjanowska-kaczmarek , thank you for your question! While ShiftSync community provides platform for you and your peers to ask and help each other with product related questions, our learning environment and it’s Forum are there for any Academy related questions.

Cheers!

Daria

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Hi @mjanowska-kaczmarek , thank you for your question! While ShiftSync community provides platform for you and your peers to ask and help each other with product related questions, our learning environment and it’s Forum are there for any Academy related questions.

Cheers!

Daria

Is not possible to do that - Forum dropdown is blocked and it is not possible to post messages till the forum is not fulfilled (but as I mentioned before - it is blocked). Nothing is working correctly after changes on support hub and academy :(

 

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Example:

TDS1: 

 

The course finished - View certificate button is missing.

 

 

After click on the list with certificate - View certificate:

The certificate is not valid. 

It worked correctly about a month ago. 

Please fix that - because half of my certificates not working now and can’t be valid.

Userlevel 5
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Got you @mjanowska-kaczmarek , let us look into it and update you :) 

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Got you @mjanowska-kaczmarek , let us look into it and update you :) 

Hi, any updates/investigations what happened? I checked and still not working. 

Userlevel 5
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@mjanowska-kaczmarek  yes, our colleagues from Tricentis Academy are working on the support ticket you submitted regarding this issue. Please keep an eye on the progress of this ticket. And of course feel free to post here to help fellow community members if any insights come out of it 😊

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